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We're here to help! If you have any questions or concerns, please don't hesitate to reach out to us.

Our customer service hours are Monday-Friday, 9am-5pm EST.

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    Frequently Asked Questions

    What is the cancellation policy?

    Our cancellation policy varies depending on the tour. Please refer to the Terms and Conditions or contact us for more information.

    What is the difficulty level of the tour?

    Our tours range from easy to moderate to strenuous. Please refer to the itinerary for the difficulty level of each tour.

    What type of accommodation is provided during the tour?

    We provide a variety of accommodations during our tours, including hotels, guesthouses, and campsites. The type of accommodation depends on the itinerary and location.

    What is the group size for the tour?

    The group size for our tours typically ranges from 4 to 16 people.

    What should I pack for the tour?

    We recommend packing comfortable and appropriate clothing for the activity and weather, comfortable footwear, sunscreen, insect repellent, a water bottle, and any personal medications.

    Is travel insurance required for the tour?

    We highly recommend purchasing travel insurance for our tours. Please refer to the Terms and Conditions or contact us for more information.